Terms of service

TERMS OF SERVICE

Maestro International Boutique Company Commercial Registration No. 323119 Salhiya Complex, M2, Kuwait

OVERVIEW

Welcome to Maestro International Boutique Company. The terms "we", "us" and "our" refer to Maestro International Boutique Company. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

You are solely responsible for:

  • Maintaining the security of your account credentials
  • All activity under your account
  • Ensuring all information you provide is correct, current and complete

You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products. Please note:

  • Colours or product appearance may differ from how they appear on your screen depending on your device
  • We do not warrant that the quality of any products will meet your expectations
  • All product descriptions are subject to change at any time without notice
  • We reserve the right to discontinue any product or limit quantities at any time

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Please note:

  • Your order is not accepted until Maestro International Boutique Company confirms acceptance
  • We must receive and process your payment before your order is accepted
  • Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted
  • Your purchases are subject to return or exchange solely in accordance with our Refund Policy
  • Purchases are for personal or household use only, not for commercial resale or export

SECTION 4 — PRICES AND BILLING

  • Prices, discounts and promotions are subject to change without notice
  • The price charged will be the price in effect at the time the order is placed
  • Posted prices do not include taxes, shipping, handling, customs or import charges unless expressly stated
  • You agree to provide current, complete and accurate payment information for all purchases
  • VAT is not applicable for Maestro International Boutique Company

SECTION 5 — SHIPPING AND DELIVERY

  • We are not liable for shipping and delivery delays
  • All delivery times are estimates only and are not guaranteed
  • We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control
  • Once we transfer products to the carrier, risk of loss passes to you
  • For full details on shipping times and costs please refer to our Shipping & Delivery page

SECTION 6 — INTELLECTUAL PROPERTY

All content on our Services — including trademarks, text, images, graphics, video, and audio — is owned by Maestro International Boutique Company or its licensors and is protected by intellectual property laws.

You may use our Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from our Services without our prior written consent.

SECTION 7 — OPTIONAL TOOLS

We may provide access to optional third-party tools. These are provided "as is" without any warranties. Any use of optional tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you access third-party sites, you do so at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Maestro International Boutique Company is powered by Shopify. However, all sales and purchases are made directly with Maestro International Boutique Company. Shopify is not responsible for any aspect of the sales between you and Maestro International Boutique Company.

SECTION 10 — PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our privacy policies.

SECTION 11 — FEEDBACK

Any feedback, reviews, or suggestions you submit grant us a perpetual, royalty-free license to use that content for any purpose. You represent that you own all rights to any feedback you provide.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions on our Services at any time without prior notice, including after you have submitted your order.

SECTION 13 — PROHIBITED USES

You may not use our Services:

  • For any unlawful or malicious purpose
  • To violate any regulations, rules or laws in Kuwait or internationally
  • To infringe upon intellectual property rights
  • To harass, abuse, harm or defame any person
  • To transmit false or misleading information
  • To send spam or unsolicited promotional material
  • To impersonate any other person or entity
  • To upload viruses or malicious code
  • To collect or track personal information of others

We reserve the right to suspend or terminate your account at any time if you violate any part of these Terms.

SECTION 14 — AGENTS

No automated software or AI agent may access, use, or interact with our Services unless it clearly identifies itself in all requests. Agents must not mimic human behaviour, bypass CAPTCHAs, or conceal that interactions are automated. We may limit or block agent access at any time.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to our Services at any time without notice. You will remain liable for all amounts due up to the date of termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

Our Services and products are provided "as is" and "as available" without any warranties of any kind. We do not guarantee that use of our Services will be uninterrupted, timely, secure, or error-free.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by the laws of Kuwait, Maestro International Boutique Company is not liable for any indirect, incidental, punitive, or consequential damages of any kind arising from your use of our Services or products.

SECTION 18 — INDEMNIFICATION

You agree to indemnify and hold harmless Maestro International Boutique Company and our affiliates from any losses, damages, or claims arising from your breach of these Terms, violation of any law, or your use of our Services.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unenforceable, that provision will be severed and the remaining Terms will continue in full effect.

SECTION 20 — WAIVER & ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Maestro International Boutique Company and supersede any prior agreements.

SECTION 21 — ASSIGNMENT

You may not transfer or assign this agreement without our prior written consent. We may transfer or assign these Terms without notice to you.

SECTION 22 — GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kuwait.

SECTION 23 — CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Changes will be effective on the date specified in the notice. Your continued use of our Services following any changes constitutes acceptance of those changes.

SECTION 24 — CONTACT INFORMATION

For any questions about these Terms of Service please contact us:

Maestro International Boutique Company Commercial Registration No. 323119 Email: maestro@maestroin.com Address: Salhiya Complex, M2, Kuwait Telephone: +965 22465477